Dear,
We had a momentary disconnection that lasted for 10 minutes, during that time there was a high load of requests.
Palliative correction: An intervention was carried out by the technical team to restore the environment.
Root Cause: We have an open problem with the technical team. The root cause has already been identified and actions are being mapped, and this Monday the improvements already implemented will begin to rise to solve the problem permanently.
Internal ticket: 60823