Blip Status

Contato suporte

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Desk Operational

90 days ago

99.76 % uptime

Today

Blip Platform Operational

90 days ago

99.97 % uptime

Today

CRM Operational

90 days ago

99.94 % uptime

Today

Core Operational

90 days ago

100.0 % uptime

Today

Analytics Operational

90 days ago

99.94 % uptime

Today

Artificial Intelligence Operational

90 days ago

100.0 % uptime

Today

Portal Operational

90 days ago

99.9 % uptime

Today

Cloud Infrastructure Operational

90 days ago

100.0 % uptime

Today

Agendador Operational

90 days ago

100.0 % uptime

Today

Channels Operational

90 days ago

99.98 % uptime

Today

WhatsApp Operational

90 days ago

99.91 % uptime

Today

Telegram Operational

90 days ago

100.0 % uptime

Today

Messenger Operational

90 days ago

100.0 % uptime

Today

BlipChat Operational

90 days ago

100.0 % uptime

Today

Workplace Chat Operational

90 days ago

100.0 % uptime

Today

BusinessChat Operational

90 days ago

100.0 % uptime

Today

Skype Operational

90 days ago

100.0 % uptime

Today

E-mail Operational

90 days ago

100.0 % uptime

Today

Instagram Operational

90 days ago

99.92 % uptime

Today

SMS Operational

90 days ago

100.0 % uptime

Today

Hosting Enterprise Operational

90 days ago

100.0 % uptime

Today

Bot Builder Operational

90 days ago

100.0 % uptime

Today

Bot Router Operational

90 days ago

100.0 % uptime

Today

Hosting Business Operational

90 days ago

100.0 % uptime

Today

Bot Builder Operational

90 days ago

100.0 % uptime

Today

Bot Router Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 16, 2024

No incidents reported today.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

[ INFORMATIVE ] - WhatsApp Business

Resolved - Partner Information:

Recovering from disruptions: WhatsApp Flows

The fix for the outage affecting the ability to use Flows has been deployed and this issue is now mitigated. Thank you for your patience.

Oficial Source: https://metastatus.com/whatsapp-business-api
May 10, 20:08 GMT-03:00

Monitoring - Recovering from disruptions: WhatsApp Flows

We are currently recovering from an earlier outage affecting the ability to use Flows. Services are in the process of being restored. We apologize for any inconvenience that this may have caused. We will provide another update within 4 hours or sooner if additional information is available.

Oficial Source: https://metastatus.com/whatsapp-business-api
May 10, 13:51 GMT-03:00

Database maintenance

Resolved - The scheduled maintenance on our database has been completed and the information is now available for consumption.

We appreciate your patience and understanding.
May 10, 16:04 GMT-03:00

Update - We wanted to inform you that the scheduled maintenance originally planned for 2024/05/01, has been extended to 2024/05/09. We apologize for any inconvenience this may cause.

During this extended maintenance period, our team will be diligently working to ensure the continued reliability and performance of our services.

Rest assured, we will keep you updated with any developments or changes regarding this maintenance. If you have any questions or concerns, please don't hesitate to reach out to us.

Thank you for your understanding and continued support.

Best regards.
May 2, 22:02 GMT-03:00

Identified - Ongoing maintenance.
Apr 10, 14:02 GMT-03:00

Investigating - We would like to inform you that we will be carrying out scheduled maintenance on our database during the period from 2024/04/10 to 2024/05/01.

During this period, specifically as conversational flow metrics and block lists will be unavailable for consumption.

We emphasize that this maintenance is essential to guarantee the optimal performance and security of our systems.

We apologize in advance for any inconvenience this may cause and thank you for your patience and understanding. We are committed to providing you with a reliable and efficient environment for your operations.
Apr 10, 14:01 GMT-03:00

May 9, 2024

Blip Desk and Portal

Resolved - This incident has been resolved.
May 9, 17:57 GMT-03:00

Monitoring - A fix has been implemented and we are monitoring the results.
May 9, 17:44 GMT-03:00

Update - We are continuing to investigate this issue.
May 9, 17:33 GMT-03:00

Investigating - We are experiencing unexpected behavior on BLiP Desk and portal application.
May 9, 17:31 GMT-03:00

[Informative] Failed to open ticket through the support portal

Resolved - A version incompatibility was identified between components of the application responsible for the support portal.

To resolve this issue, a correction was made to the responsible component.
May 9, 15:44 GMT-03:00

Identified - We have identified the issue that caused the reported crash and are implementing the fix.
May 9, 15:04 GMT-03:00

Investigating - We have identified an issue with opening tickets through our support portal.

If you have any incidents, tasks, or inquiries, please contact us directly via email at support@blip.ai. We are ready to assist and provide the necessary support.

We are working to resolve this issue as quickly as possible and restore full functionality to the support portal.
May 9, 11:56 GMT-03:00

May 8, 2024

[Informative] Cloud API

Resolved - Partner Information - Meta

The fix for the incoming and outgoing messages on WhatsApp Cloud API has been deployed and this issue is now mitigated. Thank you for your patience.

https://metastatus.com/whatsapp-business-api
May 8, 16:00 GMT-03:00

Update - Partner Information - Meta

Our engineering teams have identified the root cause of the disruptions impacting incoming and outgoing messages on WhatsApp Cloud API for up to an hour after migrating accounts across WABAs. We are currently deploying the fix and the expected deployment time is 24 hours. We will provide another update when additional information is available.

https://metastatus.com/whatsapp-business-api
May 5, 13:00 GMT-03:00

Monitoring - Partner Information - Meta

We are currently experiencing some disruptions impacting incoming and outgoing messages on Whatsapp Cloud API for up to an hour after migrating accounts across WABAs. Our engineering teams are investigating the issue. We will provide another update within 4 hours or sooner if additional information is available.

https://metastatus.com/whatsapp-business-api
May 3, 18:42 GMT-03:00

WhatsApp [Fail while sending messages]

Resolved - This incident has been resolved.
May 8, 10:30 GMT-03:00

Investigating - We are experiencing unexpected behavior on WhatsApp Channel

Impact:

WhatsApp may fail while sending messages

Update:

Our technical team is already working on the case.
May 8, 09:00 GMT-03:00

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

May 4, 2024

No incidents reported.

May 3, 2024

May 2, 2024

BLiP Portal and Desk [Degradation]

Resolved - We identified a connection issue with our application responsible for contact validation to log in to the Portal and Desk.

To resolve this problem, we have made a correction in the responsible component and an improvement in the environment of this component.
May 2, 09:45 GMT-03:00

Update - We are continuing to investigate this issue.
May 2, 09:25 GMT-03:00

Update - We are continuing to investigate this issue.
May 2, 09:23 GMT-03:00

Investigating - We are experiencing a partial degradation on BLiP Portal

Impact:

Slowness when using BLiP Portal.

Update:

Our technical team is already working on the case.
May 2, 08:30 GMT-03:00

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