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What were the contouring actions that restored the environment? - An increase in the infrastructure of the user authentication application was carried out to try to improve the user experience; - We returned the production environment to the version prior to the period that started the problem; - We carried out the migration of the user authentication application database from one cloud provider to another; - Workaround actions were taken in the applications to reduce the volume of requests in the authentication application. Has the root cause been identified? Despite the mobilization of the technical team throughout the day, we did not arrive at a cause that caused the overload of the functionalities mentioned in the item above. Do we have any action mapped for definitive correction? 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Our team will work to identify the root causes.","impact":"minor","timestamp":"Feb 23, 10:06 - 18:01 GMT-03:00"},{"code":"jlqnn29843n8","name":"[Informative] Meta Degradation","message":"This incident has been resolved. Official Source: A fix has been pushed to fix the issue impacting media message delivery from iOS devices Some disruptions: On-Premises Solution https://metastatus.com/whatsapp-business-api","impact":"none","timestamp":"Feb 15, 17:56 - Feb 23, 09:15 GMT-03:00"},{"code":"2gktfjkhtvy0","name":"[Informative] LaunchDarkly - Partially Degraded Service","message":"Our partner LaunchDarkly made an update: Official Source: https://status.launchdarkly.com/ Resolved - This incident has been resolved. Feb 22, 06:04 PST","impact":"none","timestamp":"Feb 22, 08:42 - 14:11 GMT-03:00"},{"code":"g4wjct5st9sf","name":"Blip Desk [Degradation]","message":"The incident has been resolved. 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