Resolved -
This incident has been resolved.
Jun 23, 21:40 GMT-03:00
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 23, 20:25 GMT-03:00
Investigating -
We have identified slow message sending and media upload failures.
As a result, customers have experienced/are experiencing/may experience media upload failures, with the error "Media upload error: Downloading media from weblink failed with http code 500, status message Timed out waiting for session" occurring.
Jun 23, 20:09 GMT-03:00