Resolved -
This incident has been resolved
Mar 12, 10:30 GMT-03:00
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 12, 09:36 GMT-03:00
Investigating -
.
Mar 12, 09:34 GMT-03:00
Monitoring -
Dear Costumers,
To resolve this situation, we recommend that you clear your cache and perform a test in an anonymous tab of your browser. To assist you, we have prepared a step-by-step guide on how to clear your cache and access the anonymous tab in your browser.
To access the anonymous tab in your browser, simply press the following buttons: CTRL + SHIFT + N.
To clear the browser cache, access the browsing data clearing settings by pressing the following buttons: CTRL + SHIFT + DEL.
We kindly ask you to follow the instructions above, and if you still encounter any difficulties, please reach out to our support team, who will be ready to assist you in resolving any issues you may face.
We appreciate your ongoing understanding and cooperation as we continue to enhance our platform and provide you with the best possible experience.
Mar 12, 09:15 GMT-03:00
Investigating -
We are experiencing a partial degradation on BLiP Portal
Impact:
Slowness when using BLiP Portal.
Update:
Our technical team is already working on the case.
Mar 12, 08:26 GMT-03:00