All Systems Operational
Desk Operational
90 days ago
99.8 % uptime
Today
BLiP Platform Operational
90 days ago
99.9 % uptime
Today
CRM ? Operational
90 days ago
99.89 % uptime
Today
Core Operational
90 days ago
99.8 % uptime
Today
Analytics Operational
90 days ago
99.92 % uptime
Today
Artificial Intelligence Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
99.86 % uptime
Today
Cloud Infrastructure Operational
90 days ago
99.96 % uptime
Today
Channels Operational
90 days ago
99.98 % uptime
Today
WhatsApp ? Operational
90 days ago
99.95 % uptime
Today
Telegram Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
BlipChat Operational
90 days ago
99.99 % uptime
Today
Workplace Chat Operational
BusinessChat Operational
Skype Operational
E-mail Operational
Cluster Enterprise Operational
90 days ago
99.93 % uptime
Today
Bot Builder Operational
90 days ago
99.93 % uptime
Today
Bot Router Operational
90 days ago
99.93 % uptime
Today
Cluster Business Operational
90 days ago
99.77 % uptime
Today
Bot Builder Operational
90 days ago
99.59 % uptime
Today
Bot Router Operational
90 days ago
99.94 % uptime
Today
Cluster Standard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Feb 27, 2020

No incidents reported today.

Feb 26, 2020

No incidents reported.

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020
Resolved - We identified that there was an internal API that was causing the memory leak on our servers.

We deactivated the API and a refactoring will be done in the API.

Start: 13: 00h
End: 14: 07h
Feb 20, 15:46 GMT-03:00
Investigating - We have identified instability in some servers.
And we're checking to fix the root cause
Feb 20, 13:09 GMT-03:00
Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020
Resolved - The problem was solved. We registered a call for analysis of the root cause.
Feb 15, 09:06 GMT-03:00
Monitoring - We have seen a failure to access a page configuration file. After intervention, normalization occurred.
Feb 15, 08:58 GMT-03:00
Investigating - We identified unavailability of Portal.blip.ai
Feb 15, 08:37 GMT-03:00
Feb 14, 2020

No incidents reported.

Feb 13, 2020
Postmortem - Read details
Feb 13, 16:44 GMT-03:00
Resolved - This incident has been resolved.
Feb 13, 15:54 GMT-03:00
Identified - The issue has been identified and a fix is being implemented.
Feb 13, 15:49 GMT-03:00
Postmortem - Read details
Feb 13, 14:41 GMT-03:00
Resolved - This incident has been resolved.We will update this incident with the information about the failure;.
Feb 13, 13:29 GMT-03:00
Monitoring - After application of a palliative solution, the environment is normalized. We are working on identifying the root cause and definitive correction.
Feb 13, 12:18 GMT-03:00
Update - An update was performed to resolve the issue.
Customers with locks on their network can still observe the failure. We continue to work on solving the problem.
Feb 13, 11:40 GMT-03:00
Identified - The problem has been identified and we are working to resolve it as soon as possible.
Feb 13, 11:17 GMT-03:00
Update - We are continuing to investigate this issue.
Feb 13, 10:46 GMT-03:00
Investigating - We identified unavailability of desk.blip.ai. The incident is being investigated.
Feb 13, 10:39 GMT-03:00