Identified - Ongoing maintenance.
Apr 10, 2024 - 14:02 GMT-03:00
Investigating - We would like to inform you that we will be carrying out scheduled maintenance on our database during the period from 2024/04/10 to 2024/05/01.

During this period, specifically as conversational flow metrics and block lists will be unavailable for consumption.

We emphasize that this maintenance is essential to guarantee the optimal performance and security of our systems.

We apologize in advance for any inconvenience this may cause and thank you for your patience and understanding. We are committed to providing you with a reliable and efficient environment for your operations.

Apr 10, 2024 - 14:01 GMT-03:00
Desk ? Operational
90 days ago
99.76 % uptime
Today
Blip Platform Operational
90 days ago
99.97 % uptime
Today
CRM ? Operational
90 days ago
99.94 % uptime
Today
Core Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
99.94 % uptime
Today
Artificial Intelligence Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
99.9 % uptime
Today
Cloud Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Agendador Operational
90 days ago
100.0 % uptime
Today
Channels Operational
90 days ago
99.98 % uptime
Today
WhatsApp ? Operational
90 days ago
99.92 % uptime
Today
Telegram Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
BlipChat Operational
90 days ago
100.0 % uptime
Today
Workplace Chat Operational
90 days ago
100.0 % uptime
Today
BusinessChat Operational
90 days ago
100.0 % uptime
Today
Skype Operational
90 days ago
100.0 % uptime
Today
E-mail Operational
90 days ago
100.0 % uptime
Today
Instagram Operational
90 days ago
99.92 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Hosting Enterprise Operational
90 days ago
100.0 % uptime
Today
Bot Builder Operational
90 days ago
100.0 % uptime
Today
Bot Router Operational
90 days ago
100.0 % uptime
Today
Hosting Business Operational
90 days ago
100.0 % uptime
Today
Bot Builder Operational
90 days ago
100.0 % uptime
Today
Bot Router Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 27, 2024

No incidents reported today.

Apr 26, 2024
Resolved - Partner Update:

This incident has been resolved.

https://metastatus.com/whatsapp-business-api

Apr 26, 22:28 GMT-03:00
Monitoring - Partner Information - Meta

We are currently experiencing some disruptions impacting access token permissions on Cloud API. This issue started at 2024-04-24 03:30 PM PT. Our engineering teams are investigating the issue.

https://metastatus.com/whatsapp-business-api

Apr 26, 20:20 GMT-03:00
Resolved - This incident has been resolved.
Apr 26, 12:21 GMT-03:00
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 26, 11:37 GMT-03:00
Identified - The issue has been identified and a fix is being implemented.
Apr 26, 11:12 GMT-03:00
Investigating - We are investigating some failures in sending active messages
Apr 26, 11:03 GMT-03:00
Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024
Resolved - This incident has been resolved.
Apr 23, 08:45 GMT-03:00
Investigating - We are experiencing unexpected behavior on BLiP Desk application.

Impact:
BLiP Desk may Fail while accessing Desk

Update:
Our technical team is already working on the case.

Apr 23, 07:00 GMT-03:00
Apr 22, 2024
Resolved - Incident summary:
We receive tickets from our customers reporting unexpected behavior when using the platform, such as slow access and slow sending of messages.

Start time: ~10:00 am (GMT -3)
End time: 12:30 pm (GMT -3)

Impact for customers:
Slow or failure to send active messages, commands and notifications.

Actions performed:
After analyzing the scenario, we carried out an escalation of the resources of the responsible application, where we verified the effectiveness of the action a short time later.

Current state:
At the moment, all resources and applications are fully operational and within operability standards.

Next steps:
We will continue with internal investigations to determine the root cause that led to this incident and will make the details available through the postmortem right here on our status page.

Apr 22, 16:37 GMT-03:00
Monitoring - We apply the corrections and validate that the problem has been resolved we keep monitoring.
Apr 22, 12:29 GMT-03:00
Investigating - Dear Customers,

We receive tickets from our customers reporting unexpected behavior when using the platform, such as slow access and slow sending of messages.

Impact:
Slow or failure to send active messages, commands and notifications.

Apr 22, 11:41 GMT-03:00
Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024
Resolved - This incident has been resolved.
Apr 19, 00:30 GMT-03:00
Monitoring - We apply the corrections and validate that the problem has been resolved we keep monitoring.
Apr 19, 00:15 GMT-03:00
Investigating - We are experiencing unexpected behavior on BLiP Desk application.

Impact:
BLiP Desk may Fail while accessing Desk

Update:
Our technical team is already working on the case.

Apr 18, 23:00 GMT-03:00
Apr 18, 2024
Apr 17, 2024
Resolved - This incident has been resolved.
Apr 17, 15:53 GMT-03:00
Investigating - Dear Customers,
We are experiencing unexpected behavior on BLiP Desk application.

Impact:

BLiP Desk may fail while sending messages

Update:

Our technical team is already working on the case.

Apr 17, 14:31 GMT-03:00
Apr 16, 2024

No incidents reported.

Apr 15, 2024
Resolved - This incident has been resolved.
Apr 15, 09:50 GMT-03:00
Investigating - We are experiencing a partial degradation on BLiP Portal

Impact:

Slowness when using BLiP Portal.

Update:

Our technical team is already working on the case.

Apr 15, 08:30 GMT-03:00
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.