Take Blip Status

Take Blip

Take Blip Status

Track Take Blip platform status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Desk Operational

90 days ago

99.87 % uptime

Today

Take Blip Platform Operational

90 days ago

100.0 % uptime

Today

CRM Operational

90 days ago

100.0 % uptime

Today

Core Operational

90 days ago

100.0 % uptime

Today

Analytics Operational

90 days ago

100.0 % uptime

Today

Artificial Intelligence Operational

90 days ago

100.0 % uptime

Today

Portal Operational

90 days ago

100.0 % uptime

Today

Cloud Infrastructure Operational

90 days ago

100.0 % uptime

Today

Channels Operational

90 days ago

99.99 % uptime

Today

WhatsApp Operational

90 days ago

100.0 % uptime

Today

Telegram Operational

90 days ago

100.0 % uptime

Today

Messenger Operational

90 days ago

100.0 % uptime

Today

BlipChat Operational

90 days ago

99.98 % uptime

Today

Workplace Chat Operational

90 days ago

100.0 % uptime

Today

BusinessChat Operational

90 days ago

100.0 % uptime

Today

Skype Operational

90 days ago

100.0 % uptime

Today

E-mail Operational

90 days ago

100.0 % uptime

Today

Instagram Operational

90 days ago

100.0 % uptime

Today

Hosting Enterprise Operational

90 days ago

100.0 % uptime

Today

Bot Builder Operational

90 days ago

100.0 % uptime

Today

Bot Router Operational

90 days ago

100.0 % uptime

Today

Hosting Business Operational

90 days ago

100.0 % uptime

Today

Bot Builder Operational

90 days ago

100.0 % uptime

Today

Bot Router Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Desk Cache Database Migration Dec 13, 2022 22:30-23:30 GMT-03:00

What will be done?

We aim to seek the continuous improvement of our services and products, in this sense, maintenance will be carried out in our services, where the migration will take place in one of our Desk application cache services.

What's the motivation?

Improved performance of the service responsible for caching the Desk application
When will it be and how long?

Maintenance window: 12/13/2022 from 10:30pm to 12/13/2022 11:30pm

What are the anticipated impacts?

During the process, it will be necessary to stop the service for a few moments, which will be unavailable to the users (Attendants). We emphasize that there will be no loss of data

What should I do if there are any doubts?

If you have any maintenance questions or need assistance, please contact support@blip.ai or your account's CSM.
Posted on Dec 01, 2022 - 15:22 GMT-03:00

Past Incidents

Dec 4, 2022

No incidents reported today.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

Blip Desk [Degradation]

Resolved - After applying the correction, testing and monitoring, we identified that the platform operates as expected, bringing the history of Desk messages normally.
Nov 23, 22:01 GMT-03:00

Monitoring - Intervention was carried out on the Nodes of the database that had high consumption. After the action, we perform tests and validate that it is already bringing the message history in the Portal Desk. We continue to monitor the environment
Nov 23, 11:32 GMT-03:00

Investigating - We once again show high consumption in our database, which is responsible for the message history.

Customer Impact: Messages disappearing from the Desk panel.
Nov 23, 10:12 GMT-03:00

Nov 22, 2022

Blip Desk [Degradation]

Resolved - The incident has been resolved and the environment is normalized.
Nov 22, 20:50 GMT-03:00

Monitoring - Update:
Corrective action: Intervention was carried out on the Nodos of the database that were experiencing high consumption. After action, we carried out tests and it is already bringing the message history in the Desk Portal.
Nov 22, 20:01 GMT-03:00

Update - Updating status:

Reflection for Customer: Message History is Disappearing from Desk portal.

Action in progress: An intervention is being carried out on the Database Nodes that showed high consumption.
Nov 22, 19:20 GMT-03:00

Identified - Updating status: The team is continuing to investigate the issue.

Reflection for Customer: Message History is Disappearing from Desk portal.

Action in progress: Verified an overload in the Database that is responsible for the message history. We are looking into what is causing the identified scenario.
Nov 22, 18:50 GMT-03:00

Investigating - We are experiencing a partial degradation on BLiP Desk application.

Impact:

Failed to view message history

Update:

Our technical team is already working on the case.
Nov 22, 18:02 GMT-03:00

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

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