Take Blip Status

Take Blip

Take Blip Status

Track Take Blip platform status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Desk Operational

90 days ago

99.43 % uptime

Today

Take Blip Platform Operational

90 days ago

99.86 % uptime

Today

CRM Operational

90 days ago

99.86 % uptime

Today

Core Operational

90 days ago

99.91 % uptime

Today

Analytics Operational

90 days ago

99.86 % uptime

Today

Artificial Intelligence Operational

90 days ago

100.0 % uptime

Today

Portal Operational

90 days ago

99.56 % uptime

Today

Cloud Infrastructure Operational

90 days ago

100.0 % uptime

Today

Channels Operational

90 days ago

99.99 % uptime

Today

WhatsApp Operational

90 days ago

99.93 % uptime

Today

Telegram Operational

90 days ago

100.0 % uptime

Today

Messenger Operational

90 days ago

100.0 % uptime

Today

BlipChat Operational

90 days ago

100.0 % uptime

Today

Workplace Chat Operational

90 days ago

100.0 % uptime

Today

BusinessChat Operational

90 days ago

100.0 % uptime

Today

Skype Operational

90 days ago

100.0 % uptime

Today

E-mail Operational

90 days ago

100.0 % uptime

Today

Instagram Operational

90 days ago

100.0 % uptime

Today

Hosting Enterprise Operational

90 days ago

99.99 % uptime

Today

Bot Builder Operational

90 days ago

99.99 % uptime

Today

Bot Router Operational

90 days ago

100.0 % uptime

Today

Hosting Business Operational

90 days ago

99.99 % uptime

Today

Bot Builder Operational

90 days ago

99.99 % uptime

Today

Bot Router Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 30, 2023

[Informative] META degradation

Resolved - This incident has been resolved.
Mar 30, 17:27 GMT-03:00

Monitoring - Some disruptions: On-Premises Solution
Mar 29 2023 6:21 AM GMT-3

The fix for the disruption impacting message delivery on WhatsApp Business API has been deployed and this issue is now mitigated as of March 29th, 2023. Thank you for your patience.
Mar 29, 12:14 GMT-03:00

Investigating - Our partner Meta is experiencing a degradation that is affecting On-Premises Solution. The responsible teams are already looking for a way to solve the problem as soon as possible.

Official Source:

Some disruptions: On-Premises Solution
Mar 28 2023 1:08 PM GMT-3

We are currently experiencing some disruption impacting message delivery on WhatsApp Business API. This issue started at March 28th, 2023. Our engineering teams are investigating the issue. We will provide another update within 4 hours or sooner if additional information is available.

https://metastatus.com/whatsapp-business-api
Mar 28, 13:39 GMT-03:00

Mar 29, 2023

Mar 28, 2023

Growth Degradation

Resolved - This incident has been resolved.
Mar 28, 18:07 GMT-03:00

Update - We are continuing to monitor for any further issues.
Mar 28, 18:05 GMT-03:00

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 28, 18:00 GMT-03:00

Update - We are continuing to investigate this issue.
Mar 28, 16:41 GMT-03:00

Investigating - We identified that Growth Application was slow and failed to send active messages. Our team of experts is already checking the scenario.
Mar 28, 16:28 GMT-03:00

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

Failed to retrieve images on blip Desk channel

Resolved - This incident has been resolved
Mar 24, 11:16 GMT-03:00

Monitoring - Our team has already implemented a fix and we are monitoring the results
Mar 24, 10:40 GMT-03:00

Investigating - We identified that we are having problems retrieving images from the blip desk channel, although the images are sent, they are broken
Mar 24, 00:00 GMT-03:00

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

CRM [Degradation]

Resolved - This incident has been resolved.
Mar 20, 15:00 GMT-03:00

Monitoring - After the team's actions, the environment was restored.
We will have a Post Mortem meeting on Tuesday, 03/21/2023, to continue the investigation of the root cause and also to survey corrective actions.
Mar 20, 14:47 GMT-03:00

Update - Status: Validating

Scenario: We are having problems creating contacts in the CRM due to high consumption in the CRM application bank which has impacted message traffic in the blip desk, we already have the scenario reported by some customers and also open tickets in our support

Actions:
- Contention on database consumers
- Database scale-up

Update: At the moment, the message traffic between the channels and the attendants at the desk is normal, but due to actions that were necessary, we are currently experiencing slowness in the service metrics pages and in the analytics dashboards.

The team continues to work on the root cause and finalizing the database scale-up. Consumer feedback will be evaluated to normalize the visualization of analytical data.

Next update: As soon as we have more information about the cause and further actions
Mar 20, 13:43 GMT-03:00

Update - Status: Crisis Opening

Scenario: We are having problems creating contacts in the CRM due to high consumption in the CRM application bank which has impacted message traffic in the blip desk, we already have the scenario reported by some customers and also open tickets in our support

Actions:
- Contention on database consumers
- Database scale-up
- Investigation of the cause is ongoing

Update: We are currently seeing an improvement in the scenario, we have fewer requests to the CRM database

Next update: in 30 min or when a new relevant fact is presented
Mar 20, 13:03 GMT-03:00

Investigating - Status: Crisis Opening

Scenario: We are having problems creating contacts in the CRM due to high consumption in the CRM application bank which has impacted message traffic in the blip desk, we already have the scenario reported by some customers and also open tickets in our support

Actions:
- Contention on database consumers
- Database scale-up
- Investigation of the cause is ongoing

Next update: in 15 min or when a new relevant fact is presented
Mar 20, 12:53 GMT-03:00

Update - We are continuing to work on a fix for this issue.
Mar 20, 12:25 GMT-03:00

Identified - We are experiencing a partial degradation in our CRM application.

Impact:

CRM is responsible for all user management, so all smart contact components and usability that are tied to it will be degraded or unavailable at the moment.

Update:

Our technical team is already working on the case.
Mar 20, 12:00 GMT-03:00

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Related