All Systems Operational
Desk Operational
90 days ago
99.21 % uptime
Today
BLiP Platform Operational
90 days ago
99.65 % uptime
Today
CRM ? Operational
90 days ago
99.66 % uptime
Today
Core Operational
90 days ago
99.43 % uptime
Today
Analytics Operational
90 days ago
99.84 % uptime
Today
Artificial Intelligence Operational
90 days ago
99.84 % uptime
Today
Portal Operational
90 days ago
99.25 % uptime
Today
Cloud Infrastructure Operational
90 days ago
99.84 % uptime
Today
Channels Operational
90 days ago
99.95 % uptime
Today
WhatsApp ? Operational
90 days ago
99.82 % uptime
Today
Telegram Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
BlipChat Operational
90 days ago
100.0 % uptime
Today
Workplace Chat Operational
BusinessChat Operational
Skype Operational
E-mail Operational
Hosting Enterprise Operational
90 days ago
99.96 % uptime
Today
Bot Builder Operational
90 days ago
99.93 % uptime
Today
Bot Router Operational
90 days ago
99.98 % uptime
Today
Hosting Business Operational
90 days ago
99.96 % uptime
Today
Bot Builder Operational
90 days ago
99.94 % uptime
Today
Bot Router Operational
90 days ago
99.99 % uptime
Today
Hosting Standard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jul 10, 2020

No incidents reported today.

Jul 9, 2020

No incidents reported.

Jul 8, 2020
Resolved - This incident has been resolved.
Jul 8, 16:21 GMT-03:00
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 8, 16:13 GMT-03:00
Investigating - We are suffering a degradation in the performance of the CRM service, our technical team is already working on the case.
Jul 8, 15:37 GMT-03:00
Jul 7, 2020
Resolved - This incident has been resolved.
Jul 7, 21:17 GMT-03:00
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 7, 17:37 GMT-03:00
Investigating - We are suffering a degradation in the performance of the BLiP platform, our technical team is already working on the case.
Jul 7, 17:17 GMT-03:00
Resolved - This incident has been resolved.
Jul 7, 16:15 GMT-03:00
Monitoring - We noticed degradation in the performance of the Platform on two servers in the periods below:

1 server - 13: 13/13: 22
2 server - 13: 25/13: 30


After the appropriate interventions of our responsible team, in the affected services the environment was normalized.
Jul 7, 14:24 GMT-03:00
Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020
Postmortem - Read details
Jul 3, 19:00 GMT-03:00
Resolved - This incident has been resolved.
Jul 3, 18:47 GMT-03:00
Monitoring - After the appropriate interventions of our responsible team, in the affected services the environment was normalized.
Please guide the attendants to reconnect to the Desk.

At the moment, our team continues to monitor the scenario.
Jul 3, 16:25 GMT-03:00
Update - Dear, good afternoon!

Some interventions have already been made, and our team continues to investigate the scenario.
Jul 3, 15:09 GMT-03:00
Update - We continue to analyze the failure to identify the root cause.
Customers may experience slowness on the portal and the Desk
Jul 3, 14:14 GMT-03:00
Investigating - We are suffering a degradation in the performance of the BLiP platform, our technical team is already working on the case.
Jul 3, 13:50 GMT-03:00
Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020
Resolved - This incident has been resolved.
Jun 30, 16:10 GMT-03:00
Update - We are monitoring the environment.
Jun 30, 15:32 GMT-03:00
Monitoring - We identified a failure in one of our servers that affected the desk service. Our team acted quickly and after intervention the service was normalized and we are monitoring the environment.
Jun 30, 15:32 GMT-03:00
Update - We are continuing to investigate this issue.
Jun 30, 14:38 GMT-03:00
Investigating - We are currently investigating this issue.
Jun 30, 14:22 GMT-03:00
Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020

No incidents reported.