Resolved -
This incident has been resolved.
Mar 5, 23:55 GMT-03:00
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 5, 23:30 GMT-03:00
Identified -
The issue has been identified and a fix is being implemented.
Mar 5, 22:44 GMT-03:00
Investigating -
Incident summary:
When trying to save queues and pause appointments in the application Desk, customers are met with an error return, which makes it impossible to take action.
Start time: 03/05/2025
Impact for customers:
Error to save queues and pause appointments in the application Desk
Next update:
In one hour or when a new relevant fact is identified.
Mar 5, 20:45 GMT-03:00