All Systems Operational

Uptime over the past 90 days. View historical uptime.
Desk Operational
Blip Platform Operational
CRM Operational
Core Operational
Analytics Operational
Artificial Intelligence Operational
Portal Operational
Cloud Infrastructure Operational
Agendador Operational
Channels Operational
WhatsApp Operational
Telegram Operational
Messenger Operational
BlipChat Operational
Workplace Chat Operational
BusinessChat Operational
Skype Operational
E-mail Operational
Instagram Operational
SMS Operational
Hosting Enterprise Operational
Bot Builder Operational
Bot Router Operational
Hosting Business Operational
Bot Builder Operational
Bot Router Operational
Packs Operational
Blip Go Personal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 30, 2026

No incidents reported today.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

Issue affecting access to the Portal and the Desk
Resolved - We identified an issue affecting access to the Portal and the Desk across certain clusters. Our external infrastructure and edge provider implemented a permanent fix at 11:52 BRT and continued to monitor the results. Affected clients have confirmed that access to the Portal and Desk has been successfully restored, and validation tests conducted by our technical team have verified the full recovery of network routes and the stabilization of the platform.
Oct 27, 14:22 GMT-03:00
Monitoring - We have identified an issue affecting access to the Portal and the Desk across certain clusters. The external provider applied a fix at 11:52 BRT and continues to monitor the outcome. Our support team has provided testing instructions to the affected clients, and we are currently in the validation phase, awaiting feedback from users to confirm that access has been fully stabilized for them.
Oct 27, 12:31 GMT-03:00
Update - We have identified an issue affecting access to the Portal and the Desk across certain clusters. This behavior is linked to an external infrastructure problem involving a partner/vendor; it does not directly impact the platform as a whole, but rather affects specific networks and locations. Our technical team is currently validating measures to provide a workaround for clients while the vendor works on a definitive resolution.
Oct 27, 11:34 GMT-03:00
Identified - We have identified an issue affecting access to the Portal and the Desk across certain clusters. This behavior is linked to an external infrastructure problem involving a partner/vendor; it does not directly impact the platform as a whole, but rather affects specific networks and locations. Our technical team is currently validating measures to provide a workaround for clients while the vendor works on a definitive resolution.
Oct 27, 11:07 GMT-03:00
Update - We have identified an issue affecting access to the Portal and the Desk across certain clusters. Our team?s internal tests continue to function normally, which confirms that the root cause of the problem does not lie within Blip?s internal infrastructure. Technical analysis indicates that the timeout errors are linked to incompatibilities with edge partners or third-party firewall/routing rules within the networks of specific service providers and clients.
Oct 27, 10:44 GMT-03:00
Update - We have identified an issue affecting access to the Portal and the Desk across certain clusters.
An analysis of routes and connectivity reveals that traffic from clients in specific regions or units is being redirected to different servers, while access remains normal in other locations. Since our internal team is experiencing no such instability, our primary hypothesis is that the issue stems from a failure within edge services or third-party network/infrastructure providers.
Oct 27, 10:14 GMT-03:00
Investigating - We have identified an issue affecting access to the Portal and the Desk across certain clusters. Clients report that screens remain in a continuous loading state, preventing them from viewing or using the services.
This slowness/freezing during loading has been observed in specific environments. The technical team has been alerted, and a crisis response team (SWAT) has been immediately mobilized to diagnose the issue.
Oct 27, 09:54 GMT-03:00

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

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