Investigating - We would like to inform you that we will be carrying out scheduled maintenance on our database during the period from 2024/04/10 to 2024/05/01.
During this period, specifically as conversational flow metrics and block lists will be unavailable for consumption.
We emphasize that this maintenance is essential to guarantee the optimal performance and security of our systems.
We apologize in advance for any inconvenience this may cause and thank you for your patience and understanding. We are committed to providing you with a reliable and efficient environment for your operations.
Apr 10, 2024 - 14:01 GMT-03:00
Desk
?
Operational
90 days ago
99.76
% uptime
Today
Blip Platform
Operational
90 days ago
99.97
% uptime
Today
CRM
?
Operational
90 days ago
99.94
% uptime
Today
Core
Operational
90 days ago
100.0
% uptime
Today
Analytics
Operational
90 days ago
99.94
% uptime
Today
Artificial Intelligence
Operational
90 days ago
100.0
% uptime
Today
Portal
Operational
90 days ago
99.9
% uptime
Today
Cloud Infrastructure
?
Operational
90 days ago
100.0
% uptime
Today
Agendador
Operational
90 days ago
100.0
% uptime
Today
Channels
Operational
90 days ago
99.98
% uptime
Today
WhatsApp
?
Operational
90 days ago
99.92
% uptime
Today
Telegram
Operational
90 days ago
100.0
% uptime
Today
Messenger
Operational
90 days ago
100.0
% uptime
Today
BlipChat
Operational
90 days ago
100.0
% uptime
Today
Workplace Chat
Operational
90 days ago
100.0
% uptime
Today
BusinessChat
Operational
90 days ago
100.0
% uptime
Today
Skype
Operational
90 days ago
100.0
% uptime
Today
E-mail
Operational
90 days ago
100.0
% uptime
Today
Instagram
Operational
90 days ago
99.92
% uptime
Today
SMS
Operational
90 days ago
100.0
% uptime
Today
Hosting Enterprise
Operational
90 days ago
100.0
% uptime
Today
Bot Builder
Operational
90 days ago
100.0
% uptime
Today
Bot Router
Operational
90 days ago
100.0
% uptime
Today
Hosting Business
Operational
90 days ago
100.0
% uptime
Today
Bot Builder
Operational
90 days ago
100.0
% uptime
Today
Bot Router
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
We are currently experiencing some disruptions impacting access token permissions on Cloud API. This issue started at 2024-04-24 03:30 PM PT. Our engineering teams are investigating the issue.
Resolved -
Incident summary: We receive tickets from our customers reporting unexpected behavior when using the platform, such as slow access and slow sending of messages.
Start time: ~10:00 am (GMT -3) End time: 12:30 pm (GMT -3)
Impact for customers: Slow or failure to send active messages, commands and notifications.
Actions performed: After analyzing the scenario, we carried out an escalation of the resources of the responsible application, where we verified the effectiveness of the action a short time later.
Current state: At the moment, all resources and applications are fully operational and within operability standards.
Next steps: We will continue with internal investigations to determine the root cause that led to this incident and will make the details available through the postmortem right here on our status page.
Apr 22, 16:37 GMT-03:00
Monitoring -
We apply the corrections and validate that the problem has been resolved we keep monitoring.
Apr 22, 12:29 GMT-03:00
Investigating -
Dear Customers,
We receive tickets from our customers reporting unexpected behavior when using the platform, such as slow access and slow sending of messages.
Impact: Slow or failure to send active messages, commands and notifications.
Apr 22, 11:41 GMT-03:00