Scheduled Maintenance - Blip Plataform unavailability (July 23rd)
Scheduled Maintenance
Report for Blip
Completed
The scheduled maintenance has been completed
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Update
We will be undergoing scheduled maintenance during this time.
Scheduled
Hello, [Blipper]!
Take Blip aims to seek our products and services’ continuous improvement, which includes upgrades and even detect possible issues and fix it asap. On this date Take Blip will hold the infrastructure resources update, in order to maintain within the support demand of our cloud provider.
What is the expected impact?
Environment unavailability - 4h forecast
Broadcast - loss of messages in line to be sent.
For how long will the system be unavailable?
Full unavailability: July 23th, 2022 10pm to July 24th, 2022 3am
What are expected behaviors?
- Whatsapp’s status messages (sent and read receipts) may be lost (only statuses, there is no expectation of messages loss)
- Desk may return with previous ticket ID. Should this issue occur, it can be resolved by Take Blip’s internal team.
- Automatic closure tickets (scheduled to close) not being finished.
What should I do if I still have questions?
In case you have further questions regarding unavailability or require assistance, please reach support@blip.ai or your account’s CSM professional.
Take Blip aims to seek our products and services’ continuous improvement, which includes upgrades and even detect possible issues and fix it asap. On this date Take Blip will hold the infrastructure resources update, in order to maintain within the support demand of our cloud provider.
What is the expected impact?
Environment unavailability - 4h forecast
Broadcast - loss of messages in line to be sent.
For how long will the system be unavailable?
Full unavailability: July 23th, 2022 10pm to July 24th, 2022 3am
What are expected behaviors?
- Whatsapp’s status messages (sent and read receipts) may be lost (only statuses, there is no expectation of messages loss)
- Desk may return with previous ticket ID. Should this issue occur, it can be resolved by Take Blip’s internal team.
- Automatic closure tickets (scheduled to close) not being finished.
What should I do if I still have questions?
In case you have further questions regarding unavailability or require assistance, please reach support@blip.ai or your account’s CSM professional.
This scheduled maintenance affected: Channels (WhatsApp), Desk, and Blip Platform (Cloud Infrastructure).