[Informative] Meta Degradation in message traffic

Incident Report for Blip

Resolved

The fix for the major disruption impacting webhook delivery for inbound and outbound messages on WhatsApp Cloud API has been deployed and this issue is now mitigated as of 15th October 2024 5:15 AM GMT. Thank you for your patience.

https://metastatus.com/whatsapp-business-api

Posted Oct 15, 2024 - 02:30 GMT-03:00

Update

We are currently experiencing major impacting webhook delivery for inbound and outbound messages on WhatsApp Cloud API. Our engineering teams are investigating the issue. We will provide another update within 1 hour or sooner if additional information is available.

https://metastatus.com/whatsapp-business-api

Posted Oct 15, 2024 - 01:51 GMT-03:00

Investigating

We are currently experiencing a degradation in message traffic, and our team is aware of the issue and actively working to identify and resolve it as quickly as possible. We apologize for any inconvenience this may cause and appreciate your understanding.

We will keep you updated on the progress and resolution of this incident.

Posted Oct 14, 2024 - 21:00 GMT-03:00

This incident affected: Channels (WhatsApp).