Instability BLiP

Incident Report for Blip

Resolved

This incident has been resolved.

Posted Jun 03, 2020 - 10:55 GMT-03:00

Update

The service was restored at 04:21 PM

NOTE: For customers who are having difficulty accessing BLiP, Desk and BLiP Chat, please follow the guidance below:
Guideline: Clear the DNS cache of the network.

Posted Jun 02, 2020 - 16:43 GMT-03:00

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 02, 2020 - 16:21 GMT-03:00

Identified

This issue has been identified and a fix is being implemented.

Posted Jun 02, 2020 - 16:13 GMT-03:00

Investigating

We identified instability in BLiP. The problem is being verified and we will update the status as soon as there is news.

Posted Jun 02, 2020 - 15:42 GMT-03:00

This incident affected: Blip Platform (Core, Portal).