Preventive Maintenance on Contacts Database Table
Scheduled Maintenance
Report for Blip
Completed
Hello, Blip Client,
We would like to inform you that the scheduled maintenance has been successfully completed, as expected.
Start time: 01/09/2025 - 23:59
End time: 01/10/2025 - 04:00
We emphasize that all tests were carried out successfully, and the team involved in the migration continues to monitor the environment in a War Room until 12:00 AM.
If you have any questions, feel free to reach out to us through our support channels or the account CSM.
Thank you for your understanding and cooperation.
We would like to inform you that the scheduled maintenance has been successfully completed, as expected.
Start time: 01/09/2025 - 23:59
End time: 01/10/2025 - 04:00
We emphasize that all tests were carried out successfully, and the team involved in the migration continues to monitor the environment in a War Room until 12:00 AM.
If you have any questions, feel free to reach out to us through our support channels or the account CSM.
Thank you for your understanding and cooperation.
Verifying
Maintenance is under monitoring. We will provide updates as necessary.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Hello, Blip Client
We aim to continuously improve our services and products, which includes implementing new enhancements or detecting possible issues and resolving them as quickly as possible. In this regard, it will be necessary to perform maintenance on our database responsible for the bot contacts.
What is it?
This is aimed at improving the performance and efficiency of one of the tables in the contacts application database. The migration of the contacts application table, responsible for storing the bot users' contacts, will be carried out.
What will happen?
The database table will be migrated to another database with greater scalability capacity.
Who will be affected?
The contacts application on the Blip platform.
Will there be unavailability?
There will be unavailability of up to 20 minutes during the maintenance window.
EXPECTED IMPACTS
Unavailability of up to 20 minutes during the maintenance window and possible slowness in the environment during the migration process.
POTENTIAL ISSUES
Possible inconsistency in the bots' contact data during migration, when necessary, the data synchronization process will be carried out by blip, there will be no data loss.
We advise customers that the operation is not active during the maintenance window, if possible.
When will the maintenance occur?
Start: 09/01/2025 - 23:59 AM
End: 10/01/2025 - 05:59 AM
What should I do in case of doubts?
If you have any questions regarding the instability or need assistance, please contact support@blip.ai or your account's CSM.
We aim to continuously improve our services and products, which includes implementing new enhancements or detecting possible issues and resolving them as quickly as possible. In this regard, it will be necessary to perform maintenance on our database responsible for the bot contacts.
What is it?
This is aimed at improving the performance and efficiency of one of the tables in the contacts application database. The migration of the contacts application table, responsible for storing the bot users' contacts, will be carried out.
What will happen?
The database table will be migrated to another database with greater scalability capacity.
Who will be affected?
The contacts application on the Blip platform.
Will there be unavailability?
There will be unavailability of up to 20 minutes during the maintenance window.
EXPECTED IMPACTS
Unavailability of up to 20 minutes during the maintenance window and possible slowness in the environment during the migration process.
POTENTIAL ISSUES
Possible inconsistency in the bots' contact data during migration, when necessary, the data synchronization process will be carried out by blip, there will be no data loss.
We advise customers that the operation is not active during the maintenance window, if possible.
When will the maintenance occur?
Start: 09/01/2025 - 23:59 AM
End: 10/01/2025 - 05:59 AM
What should I do in case of doubts?
If you have any questions regarding the instability or need assistance, please contact support@blip.ai or your account's CSM.
This scheduled maintenance affected: Blip Platform (CRM).