IBM Watson Platform Instability
Incident Report for Take Blip

Dear customer

First of all I would like to apologize for the inconvenience caused.

Identified scenario:

After analises we identified an outage Watson provider where customers was unable to manage IKS/ROKS clusters or deploy new ones.

Impact to the customer:

  • Users may experience issues when accessing their services
  • Users may experience failures loading the UI or calling API/UI
  • Users may experience issues reading or writing to databases


The Watson provider had executed mitigation steps to recover the services and after interventions the problem was solved.

Start Time: 30 Jul 2021, 6:15 PM UTC

End Time: 30 Jul 2021, 11:51 PM UTC

Posted Aug 26, 2021 - 22:04 GMT-03:00

IBM Watson AI services has been re-established.
As soon as we have the postmordem of this case we will make it available.
Posted Jul 30, 2021 - 21:39 GMT-03:00
The provider has taken mitigation steps to recover services and we are monitoring stability.
Posted Jul 30, 2021 - 20:07 GMT-03:00
The provider is reviewing system records and working to develop mitigation options.
Posted Jul 30, 2021 - 19:13 GMT-03:00
We have identified that the IBM Watson AI provider is degraded, failing to publish, train, and intently analyze.
We are monitoring the situation together with the provider.
Posted Jul 30, 2021 - 18:10 GMT-03:00
This incident affected: Take Blip Platform (Artificial Intelligence).